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Terms and conditions of sale


1. PURPOSE

The purpose of these general terms and conditions of sale is to define the rights and obligations of "ATELIER BLEU DE COCAGNE®" and the Customer for the purchase of products presented by "ATELIER BLEU DE COCAGNE®" on its website www.bleudecocagne.com (hereinafter "the Site"). They apply exclusively between the company SARL Apparel Architecture, 40 Rue De Poitou, 75003 Paris, Siret: 801.934.787.00012 (hereinafter "ATELIER BLEU DE COCAGNE®") and any individual consumer visiting or making a purchase via the said Site (hereinafter "the Customer").

The photos of the products marketed on the store are intended to represent reality as closely as possible. However, "ATELIER BLEU DE COCAGNE®" cannot be held responsible for potential variations, particularly with regard to color perception.

Any order placed with " ATELIER BLEU DE COCAGNE® " therefore implies the Customer's unreserved acceptance of the present terms and conditions. The present terms and conditions may be modified at any time and without prior notice by " ATELIER BLEU DE COCAGNE® ", the applicable conditions being those in force at the date of the order by the Customer.


2. THE CUSTOMER

  • Le Client déclare être âgé d'au moins 18 ans et avoir la capacité juridique ou être titulaire d'une autorisation parentale lui permettant d'effectuer une commande sur le Site.

  • The Customer undertakes to provide " ATELIER BLEU DE COCAGNE® " with the actual information required to carry out the service that is the subject of the present terms and conditions, as requested online and according to his/her situation, in particular his/her surname, first name, address, telephone number and valid e-mail address.
  • The customer is liable for any consequences arising from the transmission of false or inaccurate information, or the unlawful use of such information.
  • Customers can modify their data in the "My account" section.

3. ORDERING AND PRE-ORDERING

  • The term "Order" refers to products available in stock for dispatch to the customer within 48 hours.
  • The term "Pre-Order" refers to products that are not available in stock, and for which the customer is notified of a later dispatch date.
  • Confirmation of the Order or Pre-Order implies acceptance by the Customer of the GCS and the essential characteristics of the Products.
  • Once the Order or Pre-Order has been validated, " ATELIER BLEU DE COCAGNE® " will send the Customer a confirmation e-mail.
  • Any Order or Pre-Order will only be validated once payment has been accepted.
  • "ATELIER BLEU DE COCAGNE®" reserves the right to cancel or refuse an Order or a Pre-Order in the event of previous disputes with the Customer.
  • "ATELIER BLEU DE COCAGNE®" is able to accept Sales Orders subject to availability. It informs the Customer of the availability of Products sold on the Site at the time the order is confirmed. If, despite the best efforts of " ATELIER BLEU DE COCAGNE® ", Products are unavailable, "ATELIER BLEU DE COCAGNE® " will inform the Customer by e-mail within 72 hours. The Customer may then cancel the Order and, where applicable, obtain a refund of any sums already paid.
  • ATELIER BLEU DE COCAGNE® shall in no way be held liable for any permanent or temporary unavailability, nor shall such unavailability entitle the Customer to any compensation or damages whatsoever.
  • In the case of a Pre-Order, the sums paid in advance by the Customer do not constitute a deposit, within the meaning of article 1590 of the French Civil Code.
  • If the minimum target for a Pre-order campaign is not reached, "ATELIER BLEU DE COCAGNE® " reserves the right to cancel orders and reimburse customers within a maximum of 14 days.

4. RATES

For sales within the EEC, the prices indicated are inclusive of VAT in Euro applicable on the day of the order. "ATELIER BLEU DE COCAGNE®" reserves the right to modify its prices at any time, it being understood, however, that the price shown on the site on the day of the order will be the only price applicable to the buyer.

Prices do not include shipping and handling.


5. CUSTOMS DUTIES

In the event of an order to a country other than metropolitan France, the Customer is the importer of the product(s) concerned. For all products shipped outside the European Union and French overseas departments and territories, the price will automatically be calculated exclusive of tax on the invoice. Customs duties, local taxes, import duties or state taxes may be required. These duties and sums are not the responsibility of " ATELIER BLEU DE COCAGNE® ". They will be at your expense and are your sole responsibility, both in terms of declaration and payment to the competent authorities and organizations in your country.

Prices are in euros.


6. METHOD OF PAYMENT

Payments are made by credit card or via Paypal. We accept the following cards:

  • Visa
  • Carte Bleue
  • MasterCard
  • American Express

7. SHIPPING AND DELIVERY TERMS

The delivery service used is "Colissimo". Shipping costs vary according to destination. Products are dispatched with the delivery note, to the delivery address indicated by the Customer at the time of ordering. Delivery cannot be made to hotels or P.O. boxes.

The delivery times indicated on the site are indicative, corresponding to average processing and delivery times. In order for these times to be respected, the Customer must ensure that he has provided accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access codes, names and/or intercom numbers, etc.).

We ship Monday to Friday. We reserve the right to cancel your purchase if no one has signed for your package. You are responsible for the package once it has been delivered.

Below you'll find a list of the countries to which we deliver our products, together with the estimated delivery time and cost.

Terms of delivery Delivery mode Rate
France / 48h Collection point Free
Domicile against signature 5,00€
France Outre Mer / 5-7 days: Guadeloupe, French Guiana, Martinique, Mayotte, Reunion, Saint Barth, Saint Martin, St Pierre et Miquelon Domicile against signature 15,00€
Europe Zone 1 / 3-8 days: Germany, Belgium, Luxembourg, Netherlands, Austria, Spain, Ireland, Italy, Portugal, United Kingdom, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland Domicile against signature 10,00€
Europe Zone 2 + Maghreb / 5-8 days: Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Malta, Norway, Romania, Turkey, Specific territories, Spain (Balearic Islands, Canaries, Ceuta and Melilla) and Portugal (Madeira Island, Azores), Algeria, Morocco, Tunisia Domicile against signature 15,00€
International 1 / 5-8 days: Australia, Canada, China, Hong Kong, India, Israel, Japan, Russia, Singapore, South Korea, Thailand, USA, Vietnam Domicile against signature 20,00€
International 2 / 5-8 days: Africa (excluding Algeria, Morocco, Tunisia), Central America, South America, Middle East Domicile against signature 25,00€


8. RETURN PROCEDURE

Within fifteen (15) days of receipt of the order, the Customer may ask "ATELIER BLEU DE COCAGNE®" to refund or exchange the Product(s). To do so, the Customer should send an email to " contact@bleudecocagne.com " explaining the reason for the return request. "ATELIER BLEU DE COCAGNE®" will confirm the return request within 48 hours.

Returns are the responsibility of " ATELIER BLEU DE COCAGNE® " only if the item received by the customer is different from the one ordered (error in order preparation) or has a quality defect. In this case " ATELIER BLEU DE COCAGNE® " will send a return slip and the customer must take the package to the post office. The customer will only be responsible for any packaging required to return the product.

In all other cases, returns are at the customer's expense.

The Product must be returned in its original condition, new, unworn and unwashed, to the following address:

BLEU DE COCAGNE 68 Cours de Vincennes 75012 Paris France

Should the Customer fail to comply with the present conditions, " ATELIER BLEU DE COCAGNE® " will not be able to reimburse the Products concerned.

The refund will be made within a maximum of 14 days after receipt of the return.


9. SECURITY AND CONFIDENTIALITY

The security and confidentiality of your data is a priority for " ATELIER BLEU DE COCAGNE® ". The data you enter is instantly encrypted on your computer before being sent to us (thanks to "SSL" information encryption technology).

To keep track of your preferences and the products you place in your shopping cart, we use "cookie" technology. These are small text files stored by your web browser on your hard disk. These files can be deleted between orders.

In accordance with the "Loi n°2004-801 du 6 août 2004, Loi relative à la protection des personnes physiques à l'égard des traitements de données personnelles et modifiant la loi n°78-17 du 06 janvier 1978 relative à l'informatique, aux fichiers et aux libertés", you have the right to access, modify, rectify and delete any personal data concerning you. To do so, simply send a request by e-mail to: contact@bleudecocagne.com.

You may withdraw your consent at any time by sending a message to the same address.


10. WARRANTIES AND LIABILITY

"ATELIER BLEU DE COCAGNE®" has only an obligation of means for all stages of access to the site, from the order process to dispatch of the parcel or subsequent services. ATELIER BLEU DE COCAGNE®" may not be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, external intrusion or the presence of computer viruses, or for any event qualified as force majeure, in accordance with the law and jurisprudence.


11. DATA PROTECTION

In order to provide the services offered on the Site, "ATELIER BLEU DE COCAGNE®" may need to process your personal data collected when you register on the site or place an order. Information and data concerning the customer are strictly necessary for the management of orders, the execution and follow-up of commercial relations, and for internal statistical purposes. These data may be transmitted to companies involved in these relations (such as those responsible for the execution of services and orders) for their management, execution, processing and payment. This data is also kept for the purposes of security, identification, service improvement and personalization.

The customer has the right to access, rectify and object to personal data concerning him/her at any time, in accordance with the law of January 6, 1978. To do so, simply send an e-mail to contact@bleudecocagne.com.

The customer may receive offers from "ATELIER BLEU DE COCAGNE®" concerning products or services similar to those already ordered, or newsletters. The customer has the right to object at any time, in accordance with the terms and conditions specified in each mailing.

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