Terms and conditions of sale

1. PURPOSE

These Terms and Conditions of Sale are intended to define the rights and obligations of “ATELIER BLEU DE COCAGNE®” and the Customer regarding the purchase of products offered by “ATELIER BLEU DE COCAGNE®” on its website www.bleudecocagne.fr (hereinafter “the Website”). They apply exclusively between the company SARL Apparel Architecture, 68 cours de Vincennes – 75012 Paris, Siret: 801.934.787.00038.(hereinafter “ATELIER BLEU DE COCAGNE®”) and any individual consumer visiting or making a purchase via said Site (hereinafter “the Customer”).

On the website, "ATELIER BLEU DE COCAGNE®" enables customers to order the brand's products online.

The photos of the products marketed on the store are intended to represent reality as closely as possible. However, "ATELIER BLEU DE COCAGNE®" cannot be held responsible for potential variations, particularly with regard to color perception.

Any order placed with “ATELIER BLEU DE COCAGNE®” therefore constitutes the Customer’s unconditional acceptance of these terms and conditions. These terms and conditions may be modified at any time and without notice by “ATELIER BLEU DE COCAGNE®”; the applicable terms and conditions are those in effect on the date the Customer places the order.

2. THE CUSTOMER

• The Customer represents that he or she is at least 18 years of age and has the legal capacity or parental consent to place an order on the Site.
• The Customer undertakes to provide " ATELIER BLEU DE COCAGNE® " with the actual information required to carry out the service that is the subject of the present terms and conditions, as requested online and according to his/her situation, in particular his/her surname, first name, address, telephone number and valid e-mail address.
• The customer is liable for any consequences arising from the transmission of false or inaccurate information, or the unlawful use of such information.
• Customers can modify their data in the "My account" section.

3. ORDER

• Once the order has been placed, " ATELIER BLEU DE COCAGNE® " will send the Customer an e-mail confirming the order.
• "ATELIER BLEU DE COCAGNE®" reserves the right to cancel or refuse an order in the event of a dispute with the Customer over a previous order.
• "ATELIER BLEU DE COCAGNE®" can accept orders while stocks last.

If, despite the best efforts of “ATELIER BLEU DE COCAGNE®,” the products are unavailable, “ATELIER BLEU DE COCAGNE®” will notify the Customer by email within 48 hours of the order being placed. The Customer may then cancel the order and, if applicable, receive a refund for any amounts already paid.

ATELIER BLEU DE COCAGNE® shall in no way be held liable for any permanent or temporary unavailability, nor shall such unavailability entitle the Customer to any compensation or damages whatsoever.

4. RATES

For sales within the EEC, the prices shown in the catalog are inclusive of VAT in Euros, applicable on the day of the order.

"ATELIER BLEU DE COCAGNE®" reserves the right to modify its prices at any time, it being understood however that the price appearing on the site on the day of the order will be the only one applicable to the buyer.

The prices shown include order processing costs, but do not include shipping and delivery costs.

5. CUSTOMS DUTIES

For orders shipped to countries other than mainland France, you are the importer of the product(s) in question. For all products shipped outside the European Union and the French overseas departments and territories (DOM-TOM), the price will automatically be calculated excluding taxes on the invoice. Customs duties, local taxes, import duties, or state taxes may be required. These duties and amounts are not the responsibility of “ATELIER BLEU DE COCAGNE®.” They will be your responsibility and fall entirely under your jurisdiction, both in terms of declaration and payment to the relevant authorities and agencies in your country.

Prices are in euros.

The buyer will therefore be debited in the currency indicated on a euro basis.

6. METHOD OF PAYMENT

Payments are made by credit card or via Paypal. We accept the following cards:

• Visa
• Carte Bleue
• MasterCard
• American Express

7. SHIPPING/DELIVERY/RETURN TERMS

The delivery service used is "Colissimo".

Shipping costs vary according to the number of items ordered and the destination.

Products are dispatched with the delivery note, to the delivery address indicated by the Customer at the time of ordering.

Delivery cannot be made to hotels or P.O. boxes.

The delivery times indicated on the site are indicative, corresponding to average processing and delivery times. In order for these times to be respected, the Customer must ensure that he has provided accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access codes, names and/or intercom numbers, etc.).

We deliver Monday to Friday.

We will try to deliver your package at least twice to the delivery address. We reserve the right to cancel your purchase if no one has signed for your package.

You are responsible for the package once it has been delivered.

Below you will find a list of countries to which we deliver our products, with estimated delivery times, costs and return conditions.

Delivery zone	Delivery schedule	Shipping rates	Return conditions
FRANCE	2-3 DAYS	5 EUROS	FREE
FRANCE OUTRE MER	7-10 DAYS	25 EUROS	PAYING
Guadeloupe, St Barthélémy, St Martin, Martinique, Reunion, French Guiana
EUROPE ZONE 1	3-5 DAYS	10 EUROS	PAYING
Austria, Belgium, Germany, Holland, Ireland, Italy, Portugal, Spain, Switzerland, U.K.
EUROPE ZONE 2	5-7 DAYS	15 EUROS	PAYING
Hungaria, Poland, Czeck Republic, Slovaquia, Slovenia, Estonia, Lituania, Lettonia, Denmark, Greece, Iceland, Finland, Norway, Sweden, Croatia, Roumania
INTERNATIONAL	7-10 DAYS	30 EUROS	PAYING
USA, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Africa, Middle East, South America, Central America & the Caribeans

8. RETURN PROCEDURE

Within fifteen (15) days of receiving their order, the Customer may request a refund or exchange of the Product(s) from “ATELIER BLEU DE COCAGNE®”.

To do so, please send us an email at contact@bleudecocagne.com and let us know the reason for the return.

For France, we will send you a free return slip.

For other countries, the return is at the customer's expense, unless the product shipped presents an error in Style/Size/Color compared to the order or an indisputable quality defect.

The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed, to the following address:

BLEU DE COCAGNE 42 Rue de Poitou 75003 Paris France

• The return will be reimbursed according to the method of payment you used once it has been received and checked.
• Please allow 15 days from receipt of your return for the refund to appear on your statement.
• To receive another item to replace your returned item, you will need to place a new order online.

Should the Customer fail to comply with the present conditions, in particular the return or exchange conditions, "ATELIER BLEU DE COCAGNE® " will not be able to reimburse the Products concerned.

9. SECURITY AND CONFIDENTIALITY

The security and confidentiality of your data is a priority for " ATELIER BLEU DE COCAGNE® ". The data you enter is instantly encrypted on your computer before being sent to us (thanks to "SSL" information encryption technology).

To keep track of your preferences and the products you place in your shopping cart, we use "cookie" technology. These are small text files stored by your web browser on your hard disk. These files can be deleted between orders.

In accordance with "Law No. 2004-801 of August 6, 2004, Law on the protection of individuals with regard to the processing of personal data and amending Law No. 78-17 of January 6, 1978, on information technology, files, and civil liberties," you have the right to access, modify, correct, and delete personal data concerning you. To do so, simply submit a request:

By email: contact@bleudecocagne.com.

You may withdraw your consent at any time by sending a message to the same address.

10. WARRANTIES AND LIABILITY

"ATELIER BLEU DE COCAGNE®" has only an obligation of means for all stages of access to the site, from the order process to dispatch of the parcel or subsequent services. ATELIER BLEU DE COCAGNE® " shall not be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses, or for any event qualified as force majeure, in accordance with the law and jurisprudence.

11. RIGHT OF " ATELIER BLEU DE COCAGNE® " TO REFUSE ORDERS OR CANCEL PURCHASES

We reserve the right to refuse any order or cancel any purchase for any reason whatsoever. We also reserve the right to cancel any purchase (an order we have already accepted) in the following situations (among others), without being liable for any damages or costs:

• the product is not available / in stock (all payments will be refunded)
• bank details are incorrect or unverifiable
• the order has been detected by our security systems as unusual or likely to be a fraudulent act
• we were unable to deliver the package to the address indicated.